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Terms & Conditions

 

Terms and Conditions 

Welcome to the Equi-kids website Terms and Conditions. Your use of this Website is governed by these Terms and Conditions set out below. By using any part of this Website, and/or placing an order on the Website you agree to be bound by the Terms and Conditions.

General

By accessing this website, its search function and shop you are subject to the following terms and conditions, which may be modified at any time, without notice. It is your responsibility to ensure you are familiar with this document, and by ticking the box on the shopping basket page, you are verifying you understand this.

Returns 

Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 7 working days of receipt of the order for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault for example, if goods are faulty or not as described. Any goods returned should be in saleable condition.

Delivery 

All orders have a 5-7 working day estimated delivery time with the exception of riding boots which have an expected delivery time of 7-14 working days. 

Cost is £3.95 per order to the UK mainland - with FREE shipping on all orders over £75 to the UK mainland.

Shipping to all other UK areas is £9.95.

International shipping is available on request.

 

Back orders 

It is our aim to ensure we always have stock of items promoted on our website but occasionally we may run out of a product before we’ve had time to refresh our site. If for any reason we are unable to fulfil your order (or a part of your order) we will contact you with details of anticipated delivery date and an option to cancel your order if you would rather not wait.

 

Pricing

All orders will be charged in GBP with actual exchange rates determined by Paypal and your credit or debit card company.

 

Privacy
We fully appreciate your right to privacy on the internet and will not disclose your name, address or any other contact details to third parties, unless we have your express permission. The only exception being if we are required to do so by law, subject to the Data Protection Act 1998.

Computer browser cookies are used on the Equi-kids website to remember the country you have chosen and to store your shopping basket items. No other cookies are stored by our website.

 

If you elect to sign up for our newsletter then we may use your email address, postal address and mobile number for Equi-kids marketing purposes, such as special offers, sales and arrival of new stock . You may opt out of communications such as these at any time.

 

Intellectual Property
In no event are you permitted to publish, distribute or otherwise reproduce in any format any of the content or copies of the content supplied to you or which appears on the equi-kids.co.uk. Any copying of images from this site will be charged at £200 per image enforceable in English courts.

 

Goods & Services
By ordering a product online, it is subject to availability and confirmation of the order price by us. Alternatives may be offered if an item is unavailable. Dispatch times may vary according to availability and are limited to mainland UK. We are not responsible for any delay in delivery occurring due to postal delays. Equi-Kids is entitled to refuse any request made by you. If your order is accepted we will inform you by emailing you or by phone call or text message. When shopping with Equi-kids you undertake that all details you provide to us requesting goods or services (or bids made at auction) are true and accurate, that you are an authorised user of the credit or debit card used to make your request or bid and that there are sufficient funds to cover the cost of the goods, services or bid. It is your responsibility to inform us of any changes to these details as soon as possible. All prices advertised are subject to change. You have the right to cancel your order in writing within 7 days (by post or email) and the goods must be returned at your own expense and in saleable condition.

 

Disclaimer - ownership of trade marks
Any trade marks/names as may be featured on the Equi-kids website are owned by the respective trade mark owners and Equi-kids claims no association, alliance or affiliation with them. Where a trade mark (brand name) is referred to it is used to describe or identify the products.

Maintenance

Our web development company may occasionally be required to carry out maintenance on our website and online shop which could result in short periods of unavailability. This is necessary sometimes in order to implement changes and upgrades. Every effort will be made to carry out these changes outside of the normal UK working hours of 9am to 5.30pm Monday to Friday.

Equi-kids have the right at its discretion at any time and without notice, to amend, remove or vary any of the content which appears on any page of the Equi-kids website.

Governing Law
Your use of this Website and any purchase by you of any goods from Equi-kids shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.

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